American Express acquires Japan-based restaurant booking service Pocket Concierge

American Express has made an acquisition in Japan after it picked up restaurant booking service Pocket Concierge in an undisclosed deal. The acquisition was announced in Japanese and in English by James Riney, the head of 500 Startups Japan which invested in Pocket Concierge as one of its first deals in the country. The service was launched in […]

View More American Express acquires Japan-based restaurant booking service Pocket Concierge

PayPal and American Express expand partnership, will allow use of points for PayPal purchases

PayPal this week announced an expanded relationship with American Express that will allow cardholders to use their Membership Rewards points when shopping from PayPal merchants, as well as more integrated experience within both PayPal and the Amex apps, among other things. The deal is similar to those PayPal earlier struck with Visa and MasterCard., and follows a series […]

View More PayPal and American Express expand partnership, will allow use of points for PayPal purchases

Virtual travel assistant Mezi acquired by American Express

 American Express announced today that it has acquired Mezi, the AI-based virtual travel assistant, for an undisclosed amount. After the deal closes, Mezi will become a wholly-owned subsidiary of American Express. Its technology is already powering AskAmex, a personal concierge app for cardholders that launched its pilot program last year. Read More

View More Virtual travel assistant Mezi acquired by American Express

Virtual travel assistant Mezi acquired by American Express

 American Express announced today that it has acquired Mezi, the AI-based virtual travel assistant, for an undisclosed amount. After the deal closes, Mezi will become a wholly-owned subsidiary of American Express. Its technology is already powering AskAmex, a personal concierge app for cardholders that launched its pilot program last year. Read More

View More Virtual travel assistant Mezi acquired by American Express

Airbnb brings on American Express CEO to board of directors

 Airbnb has appointed Kenneth I. Chenault, the outgoing CEO of American Express, to its board of directors. The announcement comes one week after Facebook appointed Chenault to its board of directors. “As the CEO of American Express, Ken has built one of the most successful trust-based companies in the world,” Airbnb CEO Brian Chesky wrote in an open letter today. Read More

View More Airbnb brings on American Express CEO to board of directors

Facebook appoints American Express CEO to board of directors

 Facebook announced today the addition of Kenneth I. Chenault, CEO of American Express, to its board of directors. His appointment becomes effective Feb. 5, 2018. “I’ve been trying to recruit Ken for years,” Facebook CEO Mark Zuckerberg said in a press release. “He has unique expertise in areas I believe Facebook needs to learn and improve — customer service,… Read More

View More Facebook appoints American Express CEO to board of directors

American Express finally ditches the need for signatures with its credit card

TwitterFacebook

Like MasterCard and Discover before it, American Express is eliminating signatures for all credit card purchases.

The company announced Monday that merchants won’t need customers to sign for anything starting in April 2018. This affects all shoppers everywhere around the world where American Express is accepted. 

The payment process has outgrown signatures as a security measure — American Express credited contactless pay options, chip technology, and way more online shopping as big reasons to ditch the signatures. Plus, American Express and other card companies have many other methods to detect fraud. Read more…

More about American Express, Credit Cards, Consumers, Merchants, and Business

View More American Express finally ditches the need for signatures with its credit card