Bots are cheap and effective. One startup trolls them into going away

Bots are ruining the internet. When they’re not pummeling a website with usernames and passwords from a long list of stolen credentials, they’re scraping the price of hotels or train tickets and odds from betting sites to get the best data. Or, they’re just trying to knock a website offline for hours at a time. […]

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Robot couriers scoop up early-stage cash

Much of the last couple of decades of innovation has centered around finding ways to get what we want without leaving the sofa. But there’s a catch: We can’t lie around ordering pizzas if someone still has to deliver them.

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Microsoft to acquire Xoxco as focus on AI and bot developers continues

Microsoft has been all in on AI this year, and in the build versus buy equation, the company has been leaning heavily toward buying. This morning, the company announced its intent to acquire Xoxco, an Austin-based software developer with a focus on bot design, making it the fourth AI-related company Microsoft has purchased this year. […]

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Bots Distorted the 2016 Election. Will the Midterms Be a Sequel?

Tiffany Olson Kleemann Contributor Tiffany Olson Kleemann is the chief executive officer of Distil Networks. She formerly served in executive roles at Symantec and FireEye and was deputy chief of staff for cybersecurity operations under President George W. Bush. The fact that Russian-linked bots penetrated social media to influence the 2016 U.S. presidential election has […]

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Twitter’s spam reporting tool now lets you specify type, including if it’s a fake account

Twitter is adding more nuance to its spam reporting tools, the company announced today. Instead of simply flagging a tweet as posting spam, users can now specify what kind of spam you’re seeing by way of a new menu of choices. Among these is the option to report spam you believe to be from a […]

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Twilio launches Autopilot to help developers build better bots

Bots went through the hype cycle faster than a speeding roller coaster, as the promise of chatting with a computer quickly turned sour. Now, Twilio wants to take another stab at this market with the launch of Autopilot, a new developer service for building omnichannel bot experiences. “Omnichannel” is a word only a marketer could […]

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Twitter is considering badging bots — “as far as we can detect them”

At today’s Senate Intelligence Committee hearing Twitter CEO Jack Dorsey was asked by vice chair Sen. Mark Warner whether users should have “a right to know” if they are talking to a bot or a human on its platform — to help people better navigate the information they are being exposed to. Dorsey agreed that “more […]

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Zendesk introduces support bot for Discord gaming community

The Discord gaming community boasts 150 million members and 46 million active monthly users, who spend their days chatting about games, finding people to play with and looking for advice on how to resolve issues. Up until now, game publishers have had to monitor public discussions looking for people who need help or relied on […]

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Duo Security researchers’ Twitter ‘bot or not’ study unearths crypto botnet

A team of researchers at Duo Security has unearthed a sophisticated botnet operating on Twitter — and being used to spread a cryptocurrency scam. The botnet was discovered during the course of a wider research project to create and publish a methodology for identifying Twitter account automation — to help support further research into bots […]

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Trump and Trump Jr. jump on the false Twitter ‘shadow ban’ conspiracy theory

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Nothing brings a father and son together like a conspiracy theory, amirite?

Donald Trump and his lil’ son Jr. have jumped on the false narrative that Twitter is “shadow banning” conservatives. Let’s emphasize, right here, that this is a false narrative that Twitter has explained, and — most importantly — is consistent with the company’s stated efforts to root out trolling behavior. What the de-listing of certain conservative accounts means is that these accounts were behaving like trolls, according to Twitter’s automated behavioral monitoring. Not that Twitter was down-ranking and de-listing people on the basis of their ideology. UGH.  Read more…

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The Mashable guide to the Twitter purge’s biggest winners and losers

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It wasn’t quite a Thanos-level extinction event, but the Twitter purge came, it took, and it conquered.

On Thursday, Twitter commenced the deletion of accounts it deemed “inactive.” That means accounts owned by people who’ve stopped using the platform and didn’t bother to try to reactivate when Twitter sent them a message asking what’s up, and bots that Twitter flagged for exhibiting erratic behavior who didn’t answer that same “what’s up?” email — because the accounts don’t actually belong to real people.  Read more…

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