Zendesk has always been strongly focused on customer service in the cloud. They began to look at this more broadly in September when they purchased Base to move into sales automation and CRM. Today, the company announced Zendesk Sunshine, a new platform for creating customer-focused applications on top of Zendesk’s toolset. All of this appears […]
View More Zendesk shifts to platform play with Zendesk Sunshine launchCategory: platform-as-a-service
SAP latest enterprise player to offer cloud blockchain service
SAP announced today at its Sapphire customer conference it was making the SAP Leonardo Blockchain service generally available. The latter is a cloud service to help companies build applications based on digital ledger-style technology. Gil Perez, senior vice president for product and innovation and head of digital customer initiatives at SAP, says most of the […]
View More SAP latest enterprise player to offer cloud blockchain serviceOracle to expand automation capabilities across developer cloud services
Last fall at Oracle OpenWorld, chairman Larry Ellison showed he was a man of the people by comparing the company’s new autonomous database service to auto-pilot on his private plane. Regardless, those autonomous capabilities were pretty advanced, providing customers with a self-provisioning, self-tuning and self-repairing database. Today, Oracle announced it was expanding that… Read More