Vonage brings number programmability to its business service

Chances are you still mostly think of Vonage as a consumer VOIP player, but in recent years, the company also launched its Vonage Business Cloud (VBC) platform and acquired Nexmo, an API-based communications service that competes directly with many of Twilio’s core services. Today, Vonage is bringing its VBC service and Nexmo a bit closer […]

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Twilio launches a new SIM card and narrowband dev kit for IoT developers

Twilio is hosting its Signal developer conference in San Francisco this week. Yesterday was all about bots and taking payments over the phone; today is all about IoT. The company is launching two new (but related) products today that will make it easier for IoT developers to connect their devices. The first is the Global […]

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Twilio launches Autopilot to help developers build better bots

Bots went through the hype cycle faster than a speeding roller coaster, as the promise of chatting with a computer quickly turned sour. Now, Twilio wants to take another stab at this market with the launch of Autopilot, a new developer service for building omnichannel bot experiences. “Omnichannel” is a word only a marketer could […]

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Twilio makes it easier to take payments over the phone

Making a payment over the phone, maybe because you are trying to change an airline ticket or to pay a last-minute bill, still feels like an antiquated process. You read your credit card number to an agent, then your expiration date and your security code. In the process, some number will inevitably get mixed up […]

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Unifonic, dubbed the Twilio of emerging markets, closes $21M Series A round

Those of you familiar with the incredible rise of Twilio, which came along to utterly disrupt the communications world, will be interested to hear that another player plans to do the same, but this time in the staid and tricky area of emerging markets. Unifonic, which has been dubbed “the Twilio of emerging markets” has […]

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Twilio acquires email API platform SendGrid for $2 billion in stock

Twilio, the ubiquitous communications platform, today announced its plan to acquire the API-centric email platform SendGrid for about $2 billion in an all-stock transaction. That’s Twilio’s largest acquisition to date, but also one that makes a lot of sense given that both companies aim to make building communications platforms easier for developers. “The two companies […]

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Twilio’s contact center products just got more analytical with Ytica acquisition

Twilio, a company best known for supplying a communications APIs for developers has a product called Twilio Flex for building sophisticated customer service applications on top of Twilio’s APIs. Today, it announced it was acquiring Ytica (pronounced Why-tica) to provide an operational and analytical layer on top of the customer service solution. The companies would […]

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