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Ultimate.ai nabs $1.3M for a customer service AI focused on non-English markets

sudshr47 September 18, 2018 Startups

For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion engine that, once trained on clients’ data-sets, is able to provide real-time help to (human) staff dealing with customer queries via chat, email and social channels. So the AI layer […]

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Here are the experts who will help shape Europe’s AI policy

sudshr47 June 14, 2018

The European Commission has announced the names of 52 experts from across industry, business and civil society who it has appointed to a new High Level Group on AI which will feed its strategy and policymaking around artificial intelligence. In April the EU’s executive body outlined its approach to AI technology, setting out measures intended to increase […]