Being stuck on the phone with call centers is painful. We all know this. Observe.AI is one company that wants to make the experience more bearable, and it’s raised $8 million to develop an artificial intelligence system that it believes will do just that. The funding round was led by Nexus Venture Partners, with participation from MGV, Liquid 2 […]
View More Observe.AI raises $8M to use artificial intelligence to improve call centersCategory: outsourcing
AI training and social network content moderation services bring TaskUs a $250 million windfall
TaskUs, the business process outsourcing service that moderates content, annotates information and handles back office customer support for some of the world’s largest tech companies, has raised $250 million in an investment from funds managed by the New York-based private equity giant, Blackstone Group. It’s been ten years since TaskUs was founded with a $20,000 investment […]
View More AI training and social network content moderation services bring TaskUs a $250 million windfallWizeline expands its outsourced IT services business into southeast Asia
Wizeline, a provider of outsourced programming services, is expanding its global footprint with agreements to partner with a slew of development shops across Southeast Asia. Founded in 2014, the company’s vision is to provide programming jobs for developers in emerging markets to unlock the local talent pool and expose a new generation and geographies to the startup world. Read More