Lisbon, characterized occasionally by some tech scene observers as ‘the warm Berlin’, has been threatening to generate more startups in the last few years, not least because it will now have the enormous Web Summit conference there for the next 10 years, and because it’s a cheap and great place to live. But the startups […]
View More Lisbon finally gets a substantial VC fund in the shape of Indico Capital PartnersCategory: Talkdesk
Talkdesk nabs $100M at more than $1B valuation for its smart call centers
Talkdesk, the provider of cloud-based contact center software, has raised $100 million in new funding from Viking Global Investors and DFJ.
View More Talkdesk nabs $100M at more than $1B valuation for its smart call centersObserve.AI raises $8M to use artificial intelligence to improve call centers
Being stuck on the phone with call centers is painful. We all know this. Observe.AI is one company that wants to make the experience more bearable, and it’s raised $8 million to develop an artificial intelligence system that it believes will do just that. The funding round was led by Nexus Venture Partners, with participation from MGV, Liquid 2 […]
View More Observe.AI raises $8M to use artificial intelligence to improve call centers