Is ‘don’t feed the trolls’ actually good advice? It’s complicated.

It’s Troll Week on Mashable. Join us as we explore the good, the bad, and the ugly of internet trolling.

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The conventional wisdom is that you shouldn’t respond to people who send you hate mail onlineDon’t feed the trolls, the adage goesThey’re doing this to get attention, so don’t give them what they want. 

But is this advice truly sound, or is it just something people keep saying because they’ve been hearing it forever?

According to Lauren Hoffman, a clinical psychologist and instructor at Columbia University, the advice is solid from a psychological standpoint. But that’s only part of the story. Read more…

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