Until autonomous vehicles are here, ride-hailing companies like Lyft and Uber have to attract and retain human drivers if they hope to sustain their businesses. Lyft announced Thursday a half dozen new driver-friendly features, from default tipping and in-trip tipping to ways to protect their ratings and an events planner. Lyft also committed to rolling […]
View More Lyft launches default tipping, rating protections and more to keep drivers happyCategory: Tipping
Uber drivers really wanted in-app tipping for a reason: $600 million made in first year
It’s been a year since Uber drivers finally got something they really wanted: tips in its ride-hailing app.
In the year since tips were added, drivers have earned more than $600 million in gratuities on the Uber app. In the past three months tips hav…