Category: warranty

Ftc Right To Repair Smartphones Tech warranty

The FTC warns companies about those ‘warranty void if removed’ labels

sudshr47 April 11, 2018

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Consumers just gained more power over the products they buy.

On Wednesday, the Federal Trade Commission (FTC) informed consumer technology companies that those “warranty void if removed” labels on gadgets aren’t OK. It’s a win for the “Right to Repair” movement, which advocates for individuals to be able to fix their products wherever they wish to — not just with a product’s original manufacturers.

“Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services,” Thomas B. Pahl, acting director of the FTC’s bureau of consumer protection, said in a statement.  Read more…

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FTC warns companies that void warranties over using third-party services

sudshr47 April 11, 2018

The days of reading the small print to see whether a repair or new part for your ailing laptop will void its warranty may be coming to an end. The FTC has officially warned several companies that their policies of ceasing support when a user attempts “non-approved” repairs or servicing are likely illegal. It’s the […]

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