Apple won’t deny repairs to iPhones with third party replacement batteries anymore

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Apple is no longer serving pettiness at the Genius Bar.

Apple will allow Apple stores and Apple Authorized Service Providers (AASPs) to repair iPhones that have non-Apple replacement batteries, according to documents obtained by MacRumors.

Previously, Apple policy has been to deny repairs if an iPhone has an off-brand replacement battery — even if the repair issue had nothing to do with the battery. In June 2018, it got in trouble for this policy in Australia, where Australian officials fined the company 9 million Australian dollars ($6.7 million) for not offering repairs to customers being affected by a glitch caused by a third party repair issue. Read more…

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‘Neon Advance’ reminds us that some gadgets really can live forever

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You can learn a lot from a zombie Nintendo console if you pay close enough attention.

The “Neon Advance,” sort of a reanimated corpse of an old handheld gaming system, made the rounds on video game blogs like Kotaku and Nintendo Life earlier this week. Most of the coverage has centered on how cool the device looks (and reader, it does), but look a bit closer and you’ll see the device stands for something. It shows us how one era of consumer tech could be remixed or enhanced by people — an era that’s arguably coming to a close as corporations lock down their products through hostile product design and online software updates. Read more…

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The FTC warns companies about those ‘warranty void if removed’ labels

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Consumers just gained more power over the products they buy.

On Wednesday, the Federal Trade Commission (FTC) informed consumer technology companies that those “warranty void if removed” labels on gadgets aren’t OK. It’s a win for the “Right to Repair” movement, which advocates for individuals to be able to fix their products wherever they wish to — not just with a product’s original manufacturers.

“Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services,” Thomas B. Pahl, acting director of the FTC’s bureau of consumer protection, said in a statementRead more…

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