Uber now has a super secret customer support club

Uber has big plans to reward its most loyal customers. 

The ridesharing company has invited a select few users to a mysterious “priority support” program. 

A spokesperson for Uber said priority members will have access to an exclusive 24/7 support hotline. They will also, when using in-app support, be connected with “specially trained experts.” 

Priority support is still in beta, meaning it will probably be rolled out to more users at a later date. At the moment, Uber will not disclose specifics of how many riders have been invited to the program, or how they were selected, other than that it is a “portion of our most frequent riders.” The few invitees we know of have had over 3,000 miles ridden.  Read more…

More about Uber, Uber Drivers, Uber App, Tech, and Transportation