Google brings its Duplex AI restaurant booking assistant to 43 states

No moment wowed the audience at last year’s I/O more than Duplex. The demo of the artificial intelligence restaurant and appointment booking program left many in the audience wondering whether Google had just pulled a fast one over on them. Turns out, it’s real. Over the summer, I got a chance to test drive Duplex […]

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Google Duplex is coming to Pixel phones next month

Google today announced that it’ll start rolling out Duplex, its controversial Google Assistant feature that can make phone calls on your behalf, to Pixel phones next month. The rollout will be city by city and Google didn’t yet clarify what Duplex will be able to do at first. The company first demoed Duplex at its […]

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Does Google’s Duplex violate two-party consent laws?

Google’s Duplex, which calls businesses on your behalf and imitates a real human, ums and ahs included, has sparked a bit of controversy among privacy advocates. Doesn’t Google recording a person’s voice and sending it to a datacenter for analysis violate two-party consent law, which requires everyone in a conversation to agree to being recorded? The answer isn’t immediately clear, and Google’s silence isn’t helping.

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Duplex shows Google failing at ethical and creative AI design

Google CEO Sundar Pichai milked the woos from a clappy, home-turf developer crowd at its I/O conference in Mountain View this week with a demo of an in-the-works voice assistant feature that will enable the AI to make telephone calls on behalf of its human owner. The so-called ‘Duplex’ feature of the Google Assistant was shown calling […]

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