With traditional CRM tools, sales people add basic details about the companies to the database, then a few notes about their interactions. AI has helped automate some of that, but Gong.io wants to take it even further using voice recognition to capture every word of every interaction. Today, it got a $40M Series B investment. […]
View More Gong.io nabs $40M investment to enhance CRM with voice recognitionCategory: voice recognition
Einstein Voice gives Salesforce users gift of gab
Salespeople usually spend their days talking. They are on the phone and in meetings, but when it comes to updating Salesforce, they are back at the keyboard again typing notes and milestones, or searching for metrics about their performance. Today, Salesforce decided to change that by introducing Einstein Voice, a bit of AI magic that […]
View More Einstein Voice gives Salesforce users gift of gabFido Alliance adds a biometrics certification program to help fight spoofing
In a move aimed at upping standards across biometric user verification systems, the industry consortium, Fido Alliance, has launched a certification program for biometrics systems. “The goal of the Biometric Certification Component Program is to provide a framework for the certification of biometric subsystems that can in turn be integrated into FIDO Certified authenticators,” it writes on its […]
View More Fido Alliance adds a biometrics certification program to help fight spoofingGoogle and AISense will talk voice at Disrupt SF 2018
Only a few years ago, talking to your phone or computer felt really weird. These days, thanks to Alexa, the Google Assistant and (for its three users) Cortana and Bixby, it’s becoming the norm. At this year’s Disrupt SF 2018, we’ll sit down with AISense founder and CEO Sam Liang and Google’s Cathy Pearl to discuss the […]
View More Google and AISense will talk voice at Disrupt SF 2018Apple’s response to Congressional privacy inquiry is mercifully free of horrifying revelations
It’s not infrequent these days if you’re a big tech company to receive a brusquely worded letter from a group of Senators or Representatives asking you to explain yourself on some topic or another. One recent such letter sent to Apple and Alphabet asks specifically about practices meant to track users or their interactions with the phone without their knowledge or consent. Luckily Apple has much to be proud of on that front.
View More Apple’s response to Congressional privacy inquiry is mercifully free of horrifying revelationsSnapchat launches its first speech recognition lenses
Snapchat is today launching new lenses that respond to voice commands. The company says it’s now rolling out a series of lenses that will animate when users speak simple, English words like “hi,” “love,” “yes,” “no,” and “wow,” as opposed to taking some other action – like opening their mouth or raising their eyebrows, as has […]
View More Snapchat launches its first speech recognition lensesCogito scores $37M as AI-driven sentiment analysis biz grows
Cogito announced a $37 million Series C investment today led by Goldman Sachs Growth Equity. Previous investors Salesforce Ventures and OpenView also chipped in. Mark Midle of Goldman Sachs’ Merchant Banking Division, has joined Cogito’s Board of Directors The company has raised over $64 million since it emerged from the MIT Human Dynamics Lab back in […]
View More Cogito scores $37M as AI-driven sentiment analysis biz growsDoes Google’s Duplex violate two-party consent laws?
Google’s Duplex, which calls businesses on your behalf and imitates a real human, ums and ahs included, has sparked a bit of controversy among privacy advocates. Doesn’t Google recording a person’s voice and sending it to a datacenter for analysis violate two-party consent law, which requires everyone in a conversation to agree to being recorded? The answer isn’t immediately clear, and Google’s silence isn’t helping.
View More Does Google’s Duplex violate two-party consent laws?AI will save us from yanny/laurel, right? Wrong
If you haven’t taken part in the yanny/laurel controversy over the last couple days, allow me to sincerely congratulate you. But your time is up. The viral speech synth clip has met the AI hype train and the result is, like everything in this mortal world, disappointing.
View More AI will save us from yanny/laurel, right? WrongVoicera scoops up AI note-taking app Wrappup
Voicera wants to be the company that eliminates the need for human note taking once and for all. Their vision is an AI-driven voice recognition system that not only takes notes, but identifies speakers and summarizes key points and action items. Today, the company announced it had acquired a similar startup, Wrappup, an AI-fueled note […]
View More Voicera scoops up AI note-taking app WrappupELSA raises $3.2M for its A.I.-powered English pronunciation assistant
ELSA, an app whose name stands for “English Language Speech Assistant” (and not the popular Disney character!), has raised $3.2 million for its A.I.-assisted language learning platform that teaches people how to speak English. Unlike other courses that focus mainly on teaching grammar and vocabulary, ELSA uses artificial intelligence and speech recognition technology to help… Read More
Nuance ends development of the Swype keyboard apps
Nuance, the company that acquired veteran swipe-to-type keyboard maker Swype — all the way back in 2011, shelling out a cool $100M — has ended development of its Swype+Dragon dictation Android and iOS apps. Read More