Artificial intelligence and machine learning has become essential if you are selling sales, customer service and marketing software, especially in large enterprises. The biggest vendors from Adobe to Salesforce to Microsoft to Oracle are jockeying for position to bring automation and intelligence to these areas. Just today, Oracle announced several new AI features in its […]
View More AI has become table stakes in sales, customer service and marketing softwareCategory: chatbot
Rakuten’s Viber chat app plans to charge to operate chatbots in controversial move
Viber, the messaging app down by Japanese e-commerce firm Rakuten, is poised to implement a controversial new strategy that will see it charge companies that run chatbots on its platform. The conventional wisdom is to work with content companies to help bring users to messaging platforms and keep them engaged but Viber, which has struggled […]
View More Rakuten’s Viber chat app plans to charge to operate chatbots in controversial movePlanned Parenthood’s sexual health chatbot will answer teens’ burning questions
Planned Parenthood’s Roo isn’t a regular chatbot, its a cool chatbot — designed to answer young people’s sexual health questions 24 hours a day, seven days a week.
The nonprofit organization teamed up with experts at the digital product agency Work & Co to develop the chatbot, and worked with high school students in Brooklyn to gain feedback and learn what young people want to know when it comes to sexual health, according to a press release.
SEE ALSO: Sex ed fails teens by ignoring sexting
Roo is a smiling purple face who speaks casually but provides informed advice. On their mobile devices, users can choose from a list of popular questions and topics, such as birth control, masturbation, or sexual orientation, and gender. Within seconds, Roo responds with personalized information and colorful, animated messages of encouragement, like “You do you” and “It’s all good.” Read more…
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View More Planned Parenthood’s sexual health chatbot will answer teens’ burning questionsUltimate.ai nabs $1.3M for a customer service AI focused on non-English markets
For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion engine that, once trained on clients’ data-sets, is able to provide real-time help to (human) staff dealing with customer queries via chat, email and social channels. So the AI layer […]
View More Ultimate.ai nabs $1.3M for a customer service AI focused on non-English marketsLandbot gets $2.2M for its on-message ‘anti-AI’ chatbot
Who needs AI to have a good conversation? Spanish startup Landbot has bagged a $2.2 million seed round for a ‘dumb’ chatbot that doesn’t use AI at all but offers something closer to an old school ‘choose your adventure’ interaction by using a conversational choice interface to engage potential customers when they land on a website. […]
View More Landbot gets $2.2M for its on-message ‘anti-AI’ chatbotMeetFrank nets $1.1M for its passive job matching chatbot
MeetFrank, aka a ‘secret’ recruitment app that uses machine learning plus a chatbot wrapper to take the strain out of passive job hunting and talent-to-vacancy matching, has closed a €1 million (~$1.1M) seed funding round to fuel market expansion in Europe. Hummingbird VC, Karma VC, and Change Ventures are the investors. The Estonian startup was only founded […]
View More MeetFrank nets $1.1M for its passive job matching chatbotHugging Face raises $4 million for its artificial BFF
Chatbot startup Hugging Face has raised a $4 million seed round led by Ronny Conway from a_capital. Existing investors Betaworks, SV Angel and Kevin Durant are also participating. I already reviewed Hugging Face so I won’t write the same thing again. But the startup has been building a chatbot app with a strong personality for […]
View More Hugging Face raises $4 million for its artificial BFFMicrosoft acquires conversational AI startup Semantic Machines to help bots sound more lifelike
Microsoft announced today that it has acquired Semantic Machines, a Berkeley-based startup that wants to solve one of the biggest challenges in conversational AI: making chatbots sound more human and less like, well, bots. In a blog post, Microsoft AI & Research chief technology officer David Ku wrote that “with the acquisition of Semantic Machines, […]
View More Microsoft acquires conversational AI startup Semantic Machines to help bots sound more lifelikeDuplex shows Google failing at ethical and creative AI design
Google CEO Sundar Pichai milked the woos from a clappy, home-turf developer crowd at its I/O conference in Mountain View this week with a demo of an in-the-works voice assistant feature that will enable the AI to make telephone calls on behalf of its human owner. The so-called ‘Duplex’ feature of the Google Assistant was shown calling […]
View More Duplex shows Google failing at ethical and creative AI designBen is a chatbot that lets you learn about and buy Bitcoin
It’s generally a given that whenever a new technology takes off people rush into the space to build everything under the sun, and eventually natural selection kicks in and only the truly useful remain. For example, chatbots became trendy last year and we quickly began seeing chatbots for weather, movie recommendations, personal finance, etc. Some of […]
View More Ben is a chatbot that lets you learn about and buy BitcoinTechCrunch’s Messenger bot gets smarter and more conversational
We’ve teamed up with Chatfuel and Bitext to add Bitext’s NLP Middleware to the TechCrunch Messenger bot. This enhanced version adds functionality for conversational interaction, improved natural language understanding, and unique features like negation understanding. Read More
AI Everywhere: Surprising ways we already interact with artificial intelligence
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If someone were to say to you that you’ve spent all day interacting with artificial intelligence, you’d probably stop and try to recount any instances of accidentally running into a robot
Despite what’s constantly being hammered into our brains via science fiction movies and television, AI comes in many forms, which may surprise you. Not only has artificial intelligence become integrated within a number of industries, but it’s teaching people how to streamline business and optimize their lives.
From social media to public service, some people are interacting with artificial intelligence every single day and it may surprise you how broadly it is being adopted. Here are some ways we’re already using AI on the daily. Read more…
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View More AI Everywhere: Surprising ways we already interact with artificial intelligence