Lyft hires Tesla’s president of Sales & Service as COO

 Lyft has hired a new C-level executive: Jon McNeill, who joins as Chief Operating Officer. McNeill previously held a top role at Tesla, where he was president of Global Sales & Service, overseeing all of the company’s showroom and customer-facing interactions. Read More

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Lyft brings pre-tax commuter benefits deal to 14 cities

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Instead of using commuter benefits money to ride the bus to work with those pre-tax dollars, you can order a car on Lyft or Uber — as long as you’re willing to share the ride (and your company offers the option).  

While Uber offers the benefit throughout the U.S. for its UberPool customers, Lyft is still catching up. Lyft announced Monday that its commuter benefits program was expanding from a meager four cities to 14. The ride-hailing app first offered the option on Lyft Line rides last year, about half a year after Uber rolled out the service for its UberPool carpool option.  Read more…

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View More Lyft brings pre-tax commuter benefits deal to 14 cities

Uber, Lyft pledge to co-exist with public transit, but they’re still a big traffic problem

Let’s call them transportation goals.
With 15 transportation companies, including ride-hailing apps Uber and Lyft, signing an ambitious list of “shared mobility principles” this week, these companies are promising to “prioritize people over vehicles….

View More Uber, Lyft pledge to co-exist with public transit, but they’re still a big traffic problem

Equity podcast: Netflix soars, Twitter loses a big bird, Lyft isn’t woke and more ICOs

 Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines. This week we once again had the full crew on set: Matthew Lynley, Katie Roof, and myself. And even better, we were joined by Sarah Tavel from Benchmark, who helped us unspool a topic or three. And topics we had. This being earnings season, we had little choice… Read More

View More Equity podcast: Netflix soars, Twitter loses a big bird, Lyft isn’t woke and more ICOs

Equity podcast: Netflix soars, Twitter loses a big bird, Lyft isn’t woke and more ICOs

 Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast where we unpack the numbers behind the headlines. This week we once again had the full crew on set: Matthew Lynley, Katie Roof, and myself. And even better, we were joined by Sarah Tavel from Benchmark, who helped us unspool a topic or three. And topics we had. This being earnings season, we had little choice… Read More

View More Equity podcast: Netflix soars, Twitter loses a big bird, Lyft isn’t woke and more ICOs

Lyft investigates claim that employee improperly accessed Mark Zuckerberg’s account

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An anonymous “current or former Lyft employee” has alleged online that his or her colleagues had improperly accessed the ride history and account details of romantic partners, various celebrities, and, yes, Facebook CEO Mark Zuckerberg. 

So reports The Information, which broke the story Thursday afternoonLyft, for its part, is taking this claim seriously enough that it has launched an internal investigation. 

“The specific allegations in this post would be a violation of Lyft’s policies and a cause for termination, and have not been raised with our Legal or Executive teams,” noted a Lyft spokesperson over email. “We are conducting an investigation into the matter.”  Read more…

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Former employees say Lyft staffers spied on passengers

 Similar to Uber’s “God View” scandal, Lyft staffers have been abusing customer insight software to view the personal contact info and ride history of the startup’s passengers. One source that formerly worked with Lyft tells TechCrunch that widespread access to the company’s backend let staffers “see pretty much everything including feedback, and yes, pick up… Read More

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Chariot expands to Columbus, Ohio with JPMorgan Chase commuter shuttle

 Ford’s Chariot shared commuter shuttle service is expanding to its latest new market: Columbus, Ohio. The Columbus launch is in partnership with JPMorgan Chase, and initial service in the area will be specifically a shuttle for the company’s 400 Corporate Center employees located within the city. Read More

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Lyft Concierge, its ride-booking service for businesses, opens to all

 Lyft today announced it’s expanding its Concierge program – the service that allows organizations to schedule rides for other people – to more business customers. First announced in 2016, the service was originally designed to help patients get to medical appointments, particularly in areas where they may not have a car of their own, like New York, where more than half of… Read More

View More Lyft Concierge, its ride-booking service for businesses, opens to all

Lyft says nearly 250K of its passengers ditched a personal car in 2017

 Lyft has a new report out detailing its ‘economic impact’ for 2017, and the document includes a lot of stats on its performance throughout the year. The ride-hailing provider claims 375.5 million rides for the year, which is 130 percent growth measured year-over-year. It served 23 million different passengers, itself a 92 percent YoY increase, and had 1.4 million drivers on the… Read More

View More Lyft says nearly 250K of its passengers ditched a personal car in 2017