Bonobo AI raises $4.5M seed round to help companies turn interactions with customers into valuable data

Bonobo AI, an AI-based platform that helps companies get insights from customer support calls, texts, and other interactions, announced today that it has raised $4.5 million in seed funding led by G20 Ventures and Capri Ventures. Founded in 2016 and led by co-founder and CEO Efrat Rapoport, the Tel Aviv-based startup claims that its technology […]

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Microsoft acquires conversational AI startup Semantic Machines to help bots sound more lifelike

Microsoft announced today that it has acquired Semantic Machines, a Berkeley-based startup that wants to solve one of the biggest challenges in conversational AI: making chatbots sound more human and less like, well, bots. In a blog post, Microsoft AI & Research chief technology officer David Ku wrote that “with the acquisition of Semantic Machines, […]

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Microsoft makes Azure Bot Service generally available for developers

 Microsoft introduced the Azure Bot Framework more than two years ago and companies have been building chatbots for a variety of scenarios ever since. Today, the company made generally available the Microsoft Azure Bot Service and Microsoft Cognitive Language Understanding service (known as LUIS). Read More

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