Apple Business Chat drives in-seat drink ordering at Quicken Loans Arena in Cleveland

With LeBron James hundreds of miles west plying his trade for the Los Angeles Lakers these days, Cleveland Cavalier fans haven’t had a lot to cheer about this season, but Aramark (the stadium food and beverage vendor) and the Cavs have teamed up with Apple Business Chat to let fans order drinks right from their […]

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How to choose and use an encrypted messaging app

Text messaging has been around since the dawn of cellular technology, and sparked its own unique language. But it’s time to put sending regular SMS messages out to pasture. If you have an iPhone, you’re already on your way. iPhones (as well as iPads and Macs) use iMessage to send messages between Apple devices. It’s […]

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Google is killing off Allo, its latest messaging app flop

It’s official: Google is killing off Allo. The messaging app was only launched in September 2016 but it was pretty much flawed from the word go with limited usage. Google was, once again, painfully late to the messaging game. The company said it had ceased work on the service earlier this year, and now it has announced […]

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Google gets more RCS messaging support from Samsung

Google has secured a bit more buy in from Samsung for a next generation text messaging standard it’s long been promoting. The Android OS maker’s hope for Rich Communication Services (RCS), which upgrades what SMS can offer to support richer comms and content swapping, can provide its fragmented Android ecosystem with a way to offer comparably rich […]

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Apple’s Business Chat signs up five more brands, more tech platforms

Apple Business Chat, Apple’s new platform for allowing companies and brands to communicate with customers over iMessage, is expanding. In addition to Dish becoming the first TV provider to support Business Chat, Apple says it has also added four other brands, Aramak, Four Seasons, Harry & David, and American Express, in addition to five new […]

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Apple releases iOS 11.4 with support for Messages in iCloud, AirPlay 2 and more

Apple this afternoon will officially release the latest version of its iOS software for your iPhone and iPad, iOS 11.4, which at last adds support for Messages in iCloud, along with other new features, including most notably, AirPlay 2 and an update that allows two HomePod speakers to work together as a stereo pair. Messages […]

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T-Mobile will now offer customer support through iMessage

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Apple Business Chat has a new partner. 

T-Mobile announced Wednesday that it will now offer customer support via Apple’s Business Chat. This means that if you have an iPhone, you’ll be able to talk to T-Mobile representatives directly through iMessage.

This will be another of many ways T-Mobile users can contact their provider. Previously, you could chat with representatives through the T-Mobile app, the company’s Facebook and Twitter pages, at a store, or over the company’s customer service phone line.  Read more…

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