Facebook’s handling of Alex Jones is a microcosm of its content policy problem

A revealing cluster of emails leaked to Business Insider offers a glimpse at how Facebook decides what content is objectionable in high profile cases. In this instance, a group of executives at Facebook went hands on in determining if an Alex Jones Instagram post violated the platform’s terms of service or not. As Business Insider […]

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Social media should have “duty of care” towards kids, UK MPs urge

Social media platforms are being urged to be far more transparent about how their services operate and to make “anonymised high-level data” available to researchers so the technology’s effects on users — and especially on children and teens — can be better understood. The calls have been made in a report by the UK parliament’s […]

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Facebook is creating an ‘independent body’ to review controversial content

Facebook spent much of Thursday attempting to quell the fire caused by the New York Times’ report about executive inaction and politicking on Facebook’s many crises over the past three years. 
It also chose Thursday to publish its latest note fr…

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‘The Cleaners’ shows the terrors human content moderators face at work

“Out of sight, out of mind” doesn’t work when cleaning out the darkest corners of social media platforms. 
That’s what the documentary The Cleaners, which airs Monday night on PBS, reveals about content moderators in the Philippines who are rele…

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Facebook cracks down on opioid dealers after years of neglect

Facebook’s role in the opioid crisis could become another scandal following yesterday’s release of harrowing new statistics from the Center for Disease Control. It estimated there were nearly 30,000 synthetic opioid overdose deaths in the U.S. in 2017, up from roughly 20,000 the year before. When recreational drugs like Xanax and OxyContin are adulterated with […]

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Facebook now deletes posts that financially endanger/trick people

It’s not just inciting violence, threats, and hate speech that will get Facebook to remove posts by you or your least favorite troll. Endangering someone financially, not just physically, or tricking them to earn a profit are now also strictly prohibited. Facebook today spelled out its policy with more clarity in hopes of establishing a […]

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Snapchat monitors Infowars as Alex Jones promotes “Censorship” gag AR filter

Snapchat has largely escaped scrutiny about fake news and election interference since its content quickly disappears and its publisher hub Discover is a closed platform. But now the Infowars mess that’s plagued Facebook and YouTube has landed at Snap’s feet, as conspiracy theorist Alex Jones has begun tweeting to promote an augmented reality Snapchat Lens […]

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Is it time to remove Zuckerberg from (his) office?

A colleague, who shall remain nameless (because privacy is not dead), gave a thumbs down to a recent column in the NYT. The complaint was that the writer had attacked tech companies (mostly but not exclusively Facebook) without offering any solutions for these all-powerful techbro CEOs’ orchestral failures to grasp the messy complexities of humanity […]

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Facebook expands downvote tests on comments

Mark Twain had it right: There’s no such thing as a new idea. To wit: Facebook is currently testing arrows to let users ‘up’ vote or ‘down’ vote individual comments in some of its international markets. Digg eat your heart out. Reddit roll over. This particular trial of upvoting/downvoting buttons is limited to New Zealand […]

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