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Wayfair to open its first brick-and-mortar store this fall

sudshr47 March 26, 2019

Another major e-commerce brand its expanding its business offline. Wayfair, the Boston-based online furniture retailer whose net revenue topped $2 billion in the fourth quarter, announced this morning it plans to open its first full-service retail store this fall. The store, which will be based in Natick, Massachusetts, will connect the company’s online business to […]

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Freshworks launches a load balancer for handling customer inquiries

sudshr47 February 21, 2019

Customer engagement service Freshworks, which was valued at about $1.5 billion in its last funding round, today launched Omniroute, the latest product in its portfolio of tools for customer service agents. Omniroute is essentially a load-balancer for routing multi-channel customer inquiries. Freshworks argues that earlier customer support solutions made it hard for agents to switch […]

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Mercaux bags $4.5M to help bricks-and-mortar retail tool up to sell more

sudshr47 November 13, 2018 Startups

Retail tech SaaS platform Mercaux has closed a £3.5 million (~$4.5M) Series A funding round led by European VC fund Nauta Capital. The 2013 founded London-based startup sells software for retailers to tap into digital capabilities in their physical retail stores — offering a modular platform that’s intended to support digital transformations at a pace of the […]

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Twilio acquires email API platform SendGrid for $2 billion in stock

sudshr47 October 15, 2018

Twilio, the ubiquitous communications platform, today announced its plan to acquire the API-centric email platform SendGrid for about $2 billion in an all-stock transaction. That’s Twilio’s largest acquisition to date, but also one that makes a lot of sense given that both companies aim to make building communications platforms easier for developers. “The two companies […]

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Uppercase raises $3.5M to help e-tailers open brick-and-mortar stores

sudshr47 September 5, 2018 Startups

Uppercase is launching out of stealth with $3.5 million in VC funding to help direct-to-consumer brands expand into the physical world. Lerer Hippeau has led the round, with participation from CRV and SV Angels.