New Starbucks policy: You don’t need to buy their coffee to sit or use the bathroom

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Starbucks issued a new policy on Saturday: Patrons no longer need to make a purchase to sit in the cafe or use the restrooms.

According to the Associated Press, Starbucks executives have claimed the old policies were “loose and ambiguous,” which left the decision on whether or not people could use the bathroom or sit in the stores up to managers and employees. 

Now, the company is telling its employees to consider every person entering the store a customer “regardless of whether they make a purchase.”

The new policy comes just weeks after two black men, Rashon Nelson and Donte Robinson, were arrested and escorted out of a Philadelphia Starbucks on April 12. The men hadn’t ordered anything yet, because they were waiting for a friend to arrive.  Read more…

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Starbucks apologizes for racial slur written on Latino customer’s cup

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Less than two weeks before Starbucks is set to close its 8,000 company-owned stores for an afternoon of racial-bias training, the company issued yet another apology for a racist incident that occurred in one of its California stores.

On Tuesday, at a Starbucks in La Cañada Flintridge, California, a Latino customer named Pedro reportedly had the racist slur, “BEANER,” written on his coffee cup in place of his name.

A barista at a Starbucks in suburban Los Angeles is accused of printing a racial slur on a Latino customer’s drinks https://t.co/q2tYNh4B8k pic.twitter.com/wEIzCuQ741

— CNN International (@cnni) May 18, 2018 Read more…

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We love augmented reality, but let’s fix things that could become big problems

Cyan Banister Contributor Cyan Banister is a partner at Founders Fund, where she invests across sectors and stages with a particular interest in augmented reality, fertility, heavily regulated industries and businesses that help people with basic skills find meaningful work. More posts by this contributor Penn Jillette Turns To FundAnything To Become A Bad Guy […]

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How can Starbucks ensure its racial-bias training actually helps a divided America?

After a racial incident that garnered national attention last weekend, Starbucks has required racial-bias training for all its employees. This move has the potential to positively impact America, but the company has an uphill climb.
Here’s what happe…

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Starbucks faces social media backlash over tepid apology for alleged racial profiling

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Cell phone video captured a bewildered man at Starbucks this week asking Philadelphia police why they were arresting his two black friends. 

Onlookers said there didn’t appear to be a reason for the arrest. The men were simply sitting at the coffee shop, waiting for their business associate — the aforementioned bewildered man — to show up before placing their orders.

Now, Starbucks has confirmed that the incident was a mistake, and “are disappointed this led to an arrest.”

The three-sentence apology, however, is short on details or a even just a blunt admission of guilt. The company did not reply to Mashable’s request for more details at the time of this publication.  Read more…

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Starbucks claims to have finally closed its gender pay gap in the U.S. Your move, everyone else.

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After years of working to achieve 100 percent pay equity among employees of all genders and races, Starbucks claims to have finally done it.

On Wednesday, the company announced that employees “performing similar work” in locations across the United States will now be paid equally, regardless of gender or ethnicity. 

“Roughly 10 years ago we began serious work to ensure women and men — of all ethnicities and races — are compensated fairly at Starbucks,” Lucy Helm, chief partner officer at Starbucks said in a press release. “This accomplishment is the result of years of work and commitment.” Read more…

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Philz Coffee’s order-ahead app rolls out to all stores

 Philz Coffee CEO Jacob Jaber is wildly enthusiastic when he explains that the company’s new order-ahead app is a revelation for the young coffee store going up against giants like Starbucks — and maybe coffee stores as a whole. Here’s what it does: when you open it, you get a carousel of coffee choices to order ahead. You’ll have your most recent order, and some of the… Read More

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‘Stranger Things’ Shannon Purser got a delightfully sneaky message from her barista

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#JusticeForBarb, though yet to be fully realised, is still at the top of our minds. 

Perhaps also for Stranger Things star Shannon Purser, known to fans as the doomed Barb Holland, who received a strong and rather sneaky message of support from her barista on Wednesday.

Picking up a chai latte from Starbucks on Burrard & Smithe in Vancouver, Purser found a little surprise on her cup.

thanks guys pic.twitter.com/4EnZOEyZvf

— Shannon Purser (@shannonpurser) February 7, 2018

That, is one legendary barista. In fact, the Stranger Things-savvy employee behind the hidden message, Starbucks barista Gail, tweeted her delight while Purser was in the cafe. Read more…

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What’s really romantic is saving money. Here are the best Valentine’s Day gifts for under $20.

Heads up: All products featured here are selected by Mashable’s commerce team and meet our rigorous standards for awesomeness. If you buy something, Mashable may earn an affiliate commission.
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